These are the general terms and conditions of sale that apply to all bookings and transactions made at Quinta das Beldroegas – Casas de Campo.
By making a reservation or using our services, you agree to comply with and be bound by these conditions. We recommend that you read the general terms and the cancellation policy carefully before booking a stay. If you have any doubts or questions, please do not hesitate to contact us
for further clarification.
By making a reservation with Quinta das Beldroegas, guests acknowledge and agree to comply with the General Terms and Conditions described, as well as the Cancellation Policy.
To book a stay, you must provide accurate and complete information, such as your personal details, email address and phone number, the dates of stay, the number of guests, if there are children please inform their ages, etc. Your booking is only confirmed when you receive a
confirmation email from us. If you do not receive this email, please contact us via phone or email at +351 968052547 – quintadasbeldroegas@gmail.com
Guests must respect the check-in and check-out times set by the property to allow rooms to be cleaned and prepared for the next guests.
Check-in policy: The room is available from 5pm, unless early check-in is available (additional charges may apply) or by prior arrangement.
Check-out policy: The room must be vacated by 10am, unless late check-out is available (additional charges may apply) or by prior arrangement.
Payment for your stay is made according to the conditions indicated at the time of booking, such as the total amount of the reservation, any service fees and the applicable cancellation terms. Please consult the Cancellation Policy.
Quinta das Beldroegas provides the following payment methods: Bank transfer, PayPal and cash. Detailed information for each method will be provided at the time of booking. If you have any doubts about the available payment methods or the process, please contact us. The deposit to guarantee your stay varies depending on how far in advance the booking is made.
a) For bookings made more than 30 days before the check-in date, a 50% deposit will be charged, and the remaining 50% 30 days before the check-in date. Example: For a booking of €500 made on 1 April for check-in on 1 July, €250 will be charged at the time of booking and the remaining €250 on 1 June.
b) If you make a booking less than 30 days before the check-in date, a deposit of 100% of the amount will be charged. Example: For a
booking of €400 made on 1 May for check-in on 20 May, €400 will be charged at the time of booking.
Guests must respect the property’s rules and policies during their stay. Guests are responsible for the cleanliness and condition of the accommodation during their stay. Any damage caused to the property will be charged to the guest. Guests are responsible for the safety of their personal belongings. The property is not responsible for any loss, theft or damage.
We are committed to providing a quality service and making your stay enjoyable. However, we cannot be held responsible for any
disruptions or accidents beyond our control. In the event of any problems or complaints during your stay, we ask that you inform us immediately so that we can take appropriate action to resolve the situation.
After a certain time, after 21:00, guests are asked to keep quiet so as not to disturb other guests who wish to rest.
To ensure the tranquillity of guests and respect for rules of coexistence, parties or noisy events cannot be organised on the premises. Exceptionally, we reserve the entire estate for this purpose. Subject to extra fees, deposit and payment for full occupancy of the spaces.
Guests must respect communal and private property, as well as other guests staying on the property.
Guests must respect the established safety rules, such as proper use of the facilities and following the instructions on the existing signage for this purpose.
A deposit may be required on the day of your check-in to protect us from any damage or losses that may occur during your stay. The
deposit amount is €200. The deposit will be returned after verifying that everything is safe and in order, usually within 1-4 days after check-out.
Refunds for cancellations, if applicable, will be processed within 5 working days to the original payment method.
No refunds will be given for early departures or unused nights, unless otherwise stated in the reservation.
In case of unforeseen circumstances (for example, natural disasters, pandemics), the cancellation terms may be adjusted at the discretion
of the hotel management.
Guests will be promptly informed of any changes to the cancellation terms due to force majeure events.
Quinta das Beldroegas is a smoking property, however smoking is strictly prohibited in all indoor areas.
Quinta das Beldroegas is a smoking-friendly property; however, smoking is strictly prohibited in all indoor areas. Designated Outdoor Smoking
Areas are available. Guests who violate the smoking policy may be subject to additional cleaning and deodorisation fees.
We do not accept pets except for guide dogs.
You may cancel your reservation without any penalty up to 30 days before the check-in date and receive a full refund of your deposit. If you wish to cancel your reservation less than 30 days before the check-in date, no refund will be given.
For reservations made by bank transfer where the stay is within the next 30 days, the booking will only be considered confirmed upon receipt of proof of the bank transfer sent to quintadasbeldroegas@gmail.com. Otherwise, Quinta das Beldroegas reserves the right to cancel the
reservation, making the dates available to others, and cannot be held responsible for any automatic bookings made through reservation platforms.
Additional Information:
Houses are equipped (no oven), consumables not included (this information supersedes all other previously given details).
Casa do Sobreiro has a dishwasher.
All houses, except Casa da Horta, have a wood-burning stove.
On check-in, it is mandatory to read the rules/instructions found in the house; in case of doubt, please contact management or staff.
We are committed to sustainability through international standards in partnership with the Biosphere community.
By making a reservation with Quinta das Beldroegas, guests acknowledge and agree to comply with the terms and conditions
described above.